Technology has not only become an integral part of our everyday lives but has improved our quality of life. Being a customer-centric company, Amazon has always believed that it is important to invest on behalf of customers, alongside customers, and that includes customers with disabilities. All Amazon devices, including Echo, Kindle, and Fire TV have been equipped to make the user experience better for people with disabilities as well as those with accessibility needs.
Alexa, a cloud-based voice service, is the brain behind the range of Echo devices. Voice has democratized technology for a lot of people and we’re humbled by the reaction we’ve seen with Alexa from customers with different accessibility needs – from people who are blind to people with limited mobility to older adults.
We hear how Alexa has made life easier, given people more independence, and even become a part of the family for some. With Alexa, we’re focused on universal design – building features and services that can be used and accessed by the widest range of people with varying abilities. We want Alexa to be available and delightful for every customer who wants to use the service.
Customers with moderate vision impairments or other reading disabilities can make reading on Kindle e-readers more comfortable by customizing the font type, size, and weight, controlling the screen brightness, margin, and line spacing, or inverting the background and text colors.
Alexa is also available on Fire TV Stick streaming media player. You can use your voice and tell Alexa to search and play content either by clicking and subsequently speaking through the microphone icon on the Fire TV remote or by speaking to a connected Echo device. For example, simply say, “Alexa, find comedies,” “Alexa, watch Mirzapur,” or “Alexa, play music videos on YouTube.” This allows all customers to enjoy movies, TV shows, music, apps, and more.